Return Policy
At Kay Finds, we want you to be happy with your purchase. Please read the following return policy carefully, as our store carries products from multiple suppliers and fulfillment partners. We strongly encourage you to read each item's return policy on the shipper's or supplier's website before purchasing.
General Dropshipping Returns
- Our products are fulfilled by third-party suppliers. Return eligibility depends on the individual supplier's policy.
- If your item arrives damaged, defective, or incorrect, please contact the supplier directly within 7 days of delivery with photos and your order number.
- Returns due to change of mind (wrong size ordered, no longer wanted, etc.) may not be accepted, depending on the supplier's policy.
- Please contact the supplier directly regarding any return or exchange requests
- To find the supplier's contact information and return policy, please visit their website directly.
Printify (Print-on-Demand) Returns
- Printify products are custom-made to order and are generally not eligible for returns or exchanges due to buyer's remorse (e.g., wrong size selected, change of mind).
- If your item is defective, misprinted, damaged, or lost in transit, you may be eligible for a free reprint or refund.
- Claims must be submitted within 30 days of the estimated delivery date, with a clear photo of the issue.
- Sizing issues due to customer error are not covered — please refer to the size guide on each product page before ordering.
- For full details and to submit a claim, please visit Printify's FAQ and Return Policy on their website.
For any questions about which supplier fulfilled your order, please contact us and we'll point you in the right direction.